Terms of Use
Effective 22 May 2025 — Version 2.0
Effective Date: 22 May 2025
Last Revised: 1 June 2026
Version: 2.0
1. About These Terms
These Terms of Use ("Terms") govern your access to and use of the game servers, website, and related services ("Services") operated by Usual Shenanigans Collective ("we," "us," "our"), a private unregistered association based in England, United Kingdom.
By accessing or using our Services — whether free or paid — you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.
If you do not agree to these Terms, you must not use our Services.
2. Eligibility
You must be at least 18 years of age to use our Services. By using the Services, you confirm that you meet this requirement.
We do not knowingly provide Services to anyone under the age of 18. If we become aware that a user is under 18, we will terminate their access immediately without notice or refund.
3. Our Services — Free and Paid Tiers
3.1 Free Community Access
We operate a number of game servers that are free to join ("Free Services"). Access to Free Services is provided as a courtesy to the gaming community and is subject to availability. We make no warranties regarding uptime, availability, or continuity of Free Services.
3.2 Paid Subscription Plans
We offer optional paid subscription plans ("Subscriptions") that provide additional features, benefits, and access as described on our Pricing page at the time of purchase. Current plans are:
- "Just This Please" — £3.00/month
- "The Everything Plan" — £8.00/month
- "The Good Friend" — £14.00/month
Subscription benefits, features, and pricing are as described on our Pricing page and may be updated from time to time in accordance with Section 10 of these Terms.
3.3 Subscriptions Are Not Donations
Paid Subscriptions constitute a contract for digital services under UK consumer law. They are distinct from voluntary donations (see Section 6) and are subject to the consumer rights described in these Terms.
4. Subscriptions — Billing, Cancellation, and Refunds
4.1 Billing
Subscriptions are billed on a recurring monthly basis from the date of your first payment. Payment is processed via our third-party payment processor. By subscribing, you authorise us to charge your payment method on a recurring basis until you cancel.
4.2 Cancellation
You may cancel your Subscription at any time. Cancellation takes effect at the end of your current billing period. You will retain access to Subscription benefits until that date. We do not offer prorated refunds for partial months unless required by law.
4.3 Your Right to Cancel — Cooling-Off Period
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel a new Subscription within 14 days of purchase without giving a reason ("cooling-off period").
However, by completing your purchase and accessing your Subscription benefits immediately, you expressly request that we begin providing the digital service before the cooling-off period expires. You acknowledge that by exercising this right and accessing benefits, you may lose your right to a full refund for the portion of the service already delivered.
If you cancel within the 14-day period without having accessed any Subscription benefits, you are entitled to a full refund, processed within 14 days of your cancellation request.
To exercise your right to cancel, contact us at douglasbett63@gmail.com.
4.4 Refunds Outside the Cooling-Off Period
Outside the 14-day cooling-off period, Subscription payments are non-refundable, except where required by applicable law or where we have materially failed to deliver the services described.
4.5 Refunds and Account Termination
If your account is suspended or terminated due to a breach of these Terms, no refund will be issued for any remaining subscription period. This does not affect your statutory rights.
5. Access, Suspension, and Termination
5.1 Access Is a Privilege
Access to our Services is a revocable privilege. We reserve the right to suspend, restrict, or terminate access for any user at our discretion, including but not limited to conduct that:
- Violates these Terms or our Community Guidelines
- Is disruptive, abusive, or harmful to other users
- Constitutes harassment, discrimination, or illegal activity
- Compromises the integrity, security, or performance of the Services
5.2 Free Service Users
For users of Free Services, suspension and termination decisions are final. We are under no obligation to provide prior notice, explanation, or an appeal process, though we will endeavour to act reasonably.
5.3 Paid Subscription Users
For active paying Subscribers, where suspension or termination is not the result of a breach of these Terms, we will provide reasonable notice where practicable. Where a Subscriber's access is terminated by us without cause, we will provide a prorated refund for any unused portion of the current billing period.
Where termination results from a breach of these Terms, no refund will be issued. You retain any statutory rights you may have under the Consumer Rights Act 2015.
5.4 No Right to Specific Servers or Features
No user has a vested right to access any specific game server, game mode, map, or feature. We reserve the right to modify, reconfigure, or discontinue any server or feature at any time. Where such changes materially affect a paid Subscription, we will provide notice in accordance with Section 10.
6. Voluntary Donations
In addition to Subscriptions, we may accept voluntary donations to support operational costs.
Voluntary donations:
- Are entirely optional
- Are non-refundable under any circumstances
- Do not constitute a purchase of services or a contract
- Do not entitle the donor to preferential treatment, administrative access, or any guarantee of service availability
- Do not exempt the donor from suspension or termination under these Terms
7. User Conduct
By using our Services, you agree not to:
- Cheat, exploit, or use unauthorised modifications in any game server
- Harass, threaten, or abuse other users
- Attempt to disrupt, overload, or compromise the security of our Services
- Impersonate staff, moderators, or other users
- Use our Services for any unlawful purpose
- Attempt to circumvent a ban or suspension using an alternate account
We reserve the right to update our Community Guidelines separately from these Terms. Current Community Guidelines are available on our Discord server.
8. Intellectual Property
All content, software, design, and materials we create and publish as part of the Services remain our property or that of our licensors. You may not reproduce, distribute, or exploit any part of the Services without our express written permission.
User-generated content (such as in-game builds, player data, and similar) remains yours, but you grant us a non-exclusive licence to store and display it as necessary to operate the Services. We are under no obligation to preserve or return user-generated content upon account termination.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Usual Shenanigans Collective shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Services.
Nothing in these Terms excludes or limits our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded under applicable law, including the Consumer Rights Act 2015
Our total aggregate liability to any user shall not exceed the total amount paid by that user to us in the 12 months preceding the event giving rise to the claim.
10. Amendments to These Terms
We reserve the right to amend these Terms at any time.
For changes that do not materially affect your rights, we will update the "Last Revised" date at the top of this document.
For material changes — including changes to pricing, subscription benefits, or user rights — we will provide a minimum of 30 days' notice via email and/or a prominent notice on our website before the changes take effect.
If you do not agree to the revised Terms, you must cancel your Subscription before the effective date of the change. Continued use of the Services after that date constitutes acceptance of the revised Terms.
11. Privacy and Data Protection
Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and store your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our Services, you confirm that you have read and understood our Privacy Policy.
12. Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of England and Wales.
If you have a complaint or dispute, please contact us in the first instance at douglasbett63@gmail.com. We will endeavour to resolve disputes informally wherever possible.
Nothing in these Terms affects your right to bring a claim before the courts of England and Wales, or your statutory rights as a consumer.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
14. Entire Agreement
These Terms, together with our Privacy Policy and any Community Guidelines published by us, constitute the entire agreement between you and Usual Shenanigans Collective regarding your use of the Services, and supersede all prior agreements and understandings.
Usual Shenanigans Collective
England, United Kingdom
Contact: douglasbett63@gmail.com
Website: usual-shenanigans.com